Privacy Policy

Effective Date: July 8, 2026

Preferred Living Homes (“Preferred Living Homes,” “PLH,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, submit forms, or choose to receive text messages from us.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Mobile phone number

  • Mailing address

  • Information you provide through contact forms, financing inquiries, or home purchase requests

We may also collect certain technical information such as:

  • IP address

  • Browser type

  • Device information

  • Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Respond to your inquiries

  • Schedule appointments

  • Provide pricing and product information

  • Assist with financing inquiries

  • Send updates regarding homes, promotions, events, and services

  • Improve our website and customer experience

  • Comply with legal obligations

SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages, you agree that Preferred Living Homes may send you text messages regarding:

  • Appointment reminders

  • Customer service communications

  • Home availability

  • Promotions

  • Special events

  • Financing updates

  • Other information related to your relationship with Preferred Living Homes

Message frequency varies.

Message and data rates may apply depending on your wireless carrier.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us through our website.

Consent to receive text messages is not a condition of purchasing any product or service.

SMS Privacy Commitment

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties except service providers who assist us in delivering our text messaging services.

Information Sharing

We do not sell your personal information.

We may share information only with trusted service providers who help us operate our business, including:

  • CRM providers

  • Financing partners (only when requested by you)

  • Website hosting providers

  • Email and SMS communication providers

  • Analytics providers

These providers are required to protect your information and may only use it to provide services on our behalf.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may:

  • Request access to your information

  • Request corrections to your information

  • Request deletion of your information where applicable

  • Opt out of marketing emails using the unsubscribe link

  • Opt out of SMS messages by replying STOP

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

Contact Us

Preferred Living Homes

Website: https://preferredlivinghomes.com

If you have questions regarding this Privacy Policy or our text messaging program, please contact us through our website.